Privacy Policy
Last updated: May 2026
Violet Labs ("we", "us", "our") operates the violetlabs.ai website and provides agentic system design services. This policy explains what data we collect, why we collect it, and your rights regarding that data.
What we collect
When you visit our website, we collect standard web server logs including your IP address, browser type, pages visited, and timestamps. This data is collected automatically and is used to maintain the security and performance of the site.
When you contact us via email, we collect your name, email address, and the content of your message. We use this information solely to respond to your enquiry and to assess whether our services are relevant to your needs.
We do not use cookies for tracking or advertising. If we use any analytics tools, they are privacy-respecting and do not track individual users across sites.
How we use your data
We use the data we collect for the following purposes:
To respond to enquiries you send us. To maintain and improve the security and performance of our website. To understand how visitors use our site at an aggregate level. To deliver the services we have agreed to provide under a commercial engagement.
Client data and agentic systems
When we build intelligence systems, reasoning frameworks, or data reading guides for clients, we access client data only as necessary to deliver the agreed services. Client data remains the property of the client at all times. We do not use client data to train models, improve our own products, or share with third parties unless explicitly instructed by the client.
All client engagements are governed by separate data processing agreements that specify the scope, duration, and handling requirements for client data.
Data sharing
We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share data with service providers who help us operate our website or deliver our services, but only under contracts that require them to protect your data to the same standard we do.
We may disclose data if required by law or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Data retention
We retain enquiry data for as long as necessary to respond to your request and for a reasonable period afterward in case of follow-up. Server logs are retained for a maximum of 90 days. Client engagement data is retained according to the terms of the relevant commercial agreement.
Your rights
Under UK and EU data protection law (UK GDPR and EU GDPR), you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to processing of your data, and request a portable copy of your data.
To exercise any of these rights, contact us at contact@violetlabs.io. We will respond within 30 days.
Data security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. This includes encryption in transit, access controls, and regular security reviews.
International transfers
We are based in London, United Kingdom. If we transfer data outside the UK or EEA, we ensure appropriate safeguards are in place in accordance with applicable data protection law.
Changes to this policy
We may update this policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact
If you have questions about this privacy policy or how we handle your data, contact us at contact@violetlabs.io.